 | | | |  | | |
How to send Group SMS |
|
| "I got a list of users in Excel format, how do i import the users contacts into VisualGSM and send out group SMS?" |
| |
 |
| |
| Procedure |
|
| STEP 1:- Run VisualGSM Manager, logon by selecting Manage Server. |
|
 |
| |
| |
| STEP 2:- Add Group to Phone book. |
|
Click on “Phone Book” tab, add New Group as shown below, add New Members and then assign the Member to the Group (Group must be highlighted) using the red arrow buttons as shown below.
Note:- Group names should preferably contain no space (you can replace space with hyphen), especially if you intend to use Email2SMS (since emails cannot contain space). |
|  |
|
 |
|
 |
|
|
|
 |
| |
| |
| STEP 3:- Import contacts from Excel (CSV) |
|
To import contacts from Excel (CSV) into a Group, first, you must first create a template CSV file. This can be done by exporting an existing Group with at least one contact/member.
You may then populate the exported CSV file (which you can open using Excel) with your contacts. Take note that the column "SENTTOTYPE" must be set to 0. The other compulsory columns include "OWNERNAME"* and "PHONENUMBER".
After that, save your Excel file as CSV, then click on "Import Group" and browse for the CSV file which you have updated/created. You are allowed to import the same file if there are changes made to the PHONENUMBER or any fields under the same OWNERNAME.
*Note:- OWNERNAME is the key and must be unique. You can use letters, hyphens, underscores, or alphanumeric, but it must not contain only numbers. To generate unique OWNERNAME values across all your records quicky, you can use 'A1' for the first record, 'A2' for the second record, highlight them all, then grab the plus sign at the bottom right corner of the 2nd record, and then drag it down. |
|
 |
| |
| |
| STEP 4:- Click on “Send SMS” tab and send a message to the group you just created. |
|
 |
|
|
|
| |
|
| |
| Troubleshooting |
|
If your Email2SMS Addon service cannot start or your email message does not appear in VisualGSM Enterprise Server log table (Note:- You need to click "Search" under the Log tab to get the latest SMS records), please refer to the Email2SMS.log file for logging details.
Default path for Email2SMS log:
c:\Program Files\Visualtron Software Corporation\VisualGSM-Email2SMS\email2smslog\Email2SMS.log
If your VisualGSM Service cannot start, or your email message is reflected in VisualGSM Enterprise Server log table, but VisualGSM Service does not process the message (i.e. send out as SMS), please refer to the sms_server_log.txt file for logging details.
Default path for sms server log:
c:\Program Files\Visualtron Software Corporation\VisualGSM\vgsmlog\sms_server_log.txt
If you have not configured VisualGSM Enterprise Server, refer to the "Quick Start Checklist" on how to configure VisualGSM Enterprise Server.
If you have any questions or comments, you may post on the support forum for this tutorial - click here. |
| |
|
| |
| Relevant links |
Send SMS from Outlook (Via Exchange Server or Lotus Notes using POP3)
Send an SMS via email Demo |
| |
| | | |
| |
|